Frequently Asked Questions
What is the Climate Like ?
Similar to Sydney/Newcastle but a bit cooler in winter. Can be unpredictable so pack a jumper/jacket. Cabins have air-conditioning and a log fire. Bring a beach towel for the pool or river swim. Bath towels are provided for the cabins.
What do we bring ?
Food items, comfy & sturdy shoes for walking, insect repellant, favorite CD,s ir DVDs/USB stick, books, swimmers and a towel for river/pool (all other linen provided), small backpack for bushwalks, jumper, jacket and fishing gear.
Where can we dine out ?
There are restaurants, caffees, clubs & pubs in Dungog a 15 min country drive.
How do we find Bluegums ?
NOT DIFFICULT, A 2 1/2 HOUR DRIVE FROM start of northern F3 Express way. WE WILL SEND YOU EXPLICIT INSTRUCTIONS WITH VARIOUS SCENIC ROUTE DETAILS. TAR ROAD ALL THE WAY TO THE GATE. If you have SAT NAV, the GPS Coordinates : 32.14.40 SOUTH 151.41.02 EAST
Can we bring Pets ?
Accommodation for your Pet is 14 km south of Dungog on the way to us. Phone Sue Flannery on (02) 4996 5528. Due to the abundance of native animals we cannot accept pets unfortunately.
How do we pay you ?
50% deposit (incl cost of extras) on booking, either byMASTER/VISA CARD/PAYPAL orcash.
Also by payment into Bluegums account, direct debit or by PayPalbut booking cant be confirmed until transaction is cleared. Telephone us on (02) 4995 9339 for more details. For security reasons please do not email your credit card details to us.
How soon should i decide to come ?
DEPENDS ON TIME OF YEAR / SEASON (check with us) BUT CONFIRMATION OF BOOKING TAKES PLACE WHEN WE RECEIVE A DEPOSIT. (as in A5 above, can be done over phone).
Can we horseride?
Horseriding is not available within the Estate but we can recommend a good operator for all levels a 40 minute drive away (20 mins far side of Dungog).
How do we get a massage?
A fully qualified maususe, lives nearby & comes to your cabin but booking is essential. Her contact details are given on booking.
Are the cabins set apart ?
Yes the 2 cabins and our house are seperate with discreet landscaping in between for your privacy and the nearest neighbour is about 500 meters away. Lily pond cabin 1 faces approx. south and Possum cabin 2 faces north.
What if i need to cancel my Booking ?
IF YOU CAN GIVE 21 DAYS NOTICE, YOUR PAYMENT LESS A $85 ADMIN. FEE WILL BE RETURNED. IF CANCELLING WITHIN 21 DAYS OF ARRIVAL DATE, YOUR PAYMENT WILL BE RETURNED ONLY IF WE CAN RE-BOOK THE CABIN LESS THE $85 ADMIN. FEE. Sorry but no refunds for early check out or no show for what ever reason.
What about if i want to change the dates of my Booking ?
NO PROBLEM PROVIDED WE receive min. of 21 days notice & ARE AVAILABLE FOR NEW DATES, there is a $85 Admin. fee.
Cleaning & Damages
We expect the cabin to be left clean & tidy for the next Guests.
Accidents do happen & we will use our discretion but Guests are responsible for all damages. The cost of which will be deducted using their credit card details.